Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry

Being competitive today means, above all, increasing investment in research and fast and efficient implementation of new technologies (primarily ICT), which enable the automation of business processes and the reduction of total costs, as well as new products and new markets, along with the optimizat...

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Main Authors: Dimitrijević Dragan, Adamović Živoslav
Format: Article
Language:English
Published: Union of Textile Engineers and Technicians of Serbia, Belgrade 2023-01-01
Series:Tekstilna industrija
Subjects:
Online Access:https://scindeks-clanci.ceon.rs/data/pdf/0040-2389/2023/0040-23892301051D.pdf
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author Dimitrijević Dragan
Adamović Živoslav
author_facet Dimitrijević Dragan
Adamović Živoslav
author_sort Dimitrijević Dragan
collection DOAJ
description Being competitive today means, above all, increasing investment in research and fast and efficient implementation of new technologies (primarily ICT), which enable the automation of business processes and the reduction of total costs, as well as new products and new markets, along with the optimization of business processes and rationalization of costs. Otherwise, by implementing innovative ICT systems and e-business models, whose infrastructure is based on the implementation of ICT or internet technologies (web, cloud computing, internet of things, big data, ubiquitous computing, etc.), companies can achieve a significant competitive advantage and take the lead market positions. This means that e-business has a positive effect on the development of entrepreneurship, while from the customer's point of view it enables more efficient business, easier shopping and communication with sellers and service providers (regardless of time, place or context). One of the segments of efficient e-business and strengthening concurrency is the accelerated, high-quality and efficient implementation of information systems - IS, primarily production (CAD and CAM), but also service, such as IS marketing, sales or supply. The influence and effects of digital marketing have a double effect, so they are generally treated as dual in nature or two-way, and relevant research into the importance of digital marketing in the efficient operations of companies, implies an in-depth situational analysis from two aspects - from the aspect of the producer or service provider and from the aspect of the user or consumer.The work is an explanation of the types, ways and effects of the implementation of the digital marketing system, as well as its possibilities, advantages and disadvantages in the business of textile and clothing industry companies, but also an explanation of the analytical-synthetic perception through the prism of the results of the survey on digital marketing from the customer's point of view.
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spelling doaj.art-c51a2df008c640be8cffe78db10499502023-08-14T09:55:41ZengUnion of Textile Engineers and Technicians of Serbia, BelgradeTekstilna industrija0040-23892683-56652023-01-0171151620040-23892301051DEffects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industryDimitrijević Dragan0Adamović Živoslav1Univerzitet "Union-Nikola Tesla" Beograd, Fakultet primenjenih nauka, Niš, SerbiaUniverzitet "Union-Nikola Tesla" Beograd, Fakultet primenjenih nauka, Niš, SerbiaBeing competitive today means, above all, increasing investment in research and fast and efficient implementation of new technologies (primarily ICT), which enable the automation of business processes and the reduction of total costs, as well as new products and new markets, along with the optimization of business processes and rationalization of costs. Otherwise, by implementing innovative ICT systems and e-business models, whose infrastructure is based on the implementation of ICT or internet technologies (web, cloud computing, internet of things, big data, ubiquitous computing, etc.), companies can achieve a significant competitive advantage and take the lead market positions. This means that e-business has a positive effect on the development of entrepreneurship, while from the customer's point of view it enables more efficient business, easier shopping and communication with sellers and service providers (regardless of time, place or context). One of the segments of efficient e-business and strengthening concurrency is the accelerated, high-quality and efficient implementation of information systems - IS, primarily production (CAD and CAM), but also service, such as IS marketing, sales or supply. The influence and effects of digital marketing have a double effect, so they are generally treated as dual in nature or two-way, and relevant research into the importance of digital marketing in the efficient operations of companies, implies an in-depth situational analysis from two aspects - from the aspect of the producer or service provider and from the aspect of the user or consumer.The work is an explanation of the types, ways and effects of the implementation of the digital marketing system, as well as its possibilities, advantages and disadvantages in the business of textile and clothing industry companies, but also an explanation of the analytical-synthetic perception through the prism of the results of the survey on digital marketing from the customer's point of view.https://scindeks-clanci.ceon.rs/data/pdf/0040-2389/2023/0040-23892301051D.pdfe-businesse-commercedigital marketingtextile and clothing industry
spellingShingle Dimitrijević Dragan
Adamović Živoslav
Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
Tekstilna industrija
e-business
e-commerce
digital marketing
textile and clothing industry
title Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
title_full Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
title_fullStr Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
title_full_unstemmed Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
title_short Effects of digital marketing implementation from the customer's perspective in companies of the textile and clothing industry
title_sort effects of digital marketing implementation from the customer s perspective in companies of the textile and clothing industry
topic e-business
e-commerce
digital marketing
textile and clothing industry
url https://scindeks-clanci.ceon.rs/data/pdf/0040-2389/2023/0040-23892301051D.pdf
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AT adamoviczivoslav effectsofdigitalmarketingimplementationfromthecustomersperspectiveincompaniesofthetextileandclothingindustry