Design of a Banking Personalized Recommender System using Sentiment Analysis in Social Media

Customer retention is an important issue for any organization, so finding a way to retain the customer is one of the critical needs of any organization. In this regard, the goal in the field of machine learning is focusing on the problem of accurate customer needs with a method based on extracting o...

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Bibliographic Details
Main Authors: Mehregan Ghobakhloo, Ali Rajabzadeh Ghatari, Abbas Toloie Eshlaghy, Mahmood Alborzi
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2022-03-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_14298_8301a57dadcf5d1c135adaca6478ff20.pdf