Enhancing Risk Management in an IT Service Company: A COBIT 2019 Framework Approach
The application of information technology is utilized to support the business activities of companies engaged in IT services. One of the prevailing issues pertains to service delivery delays. This issue is paramount as customer satisfaction ranks among the most pivotal factors for business success,...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Kresnamedia Publisher
2023-09-01
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| Series: | Jurnal Riset Informatika |
| Subjects: | |
| Online Access: | https://ejournal.kresnamediapublisher.com/index.php/jri/article/view/212 |