Benchmarking Process and Its Relationship with Organizational Performance
<p>Benchmarking is recognized as an essential tool for continuous improvement of quality.Nowadays, many public sector organizations have been encouraged to implement benchmarking asone way of satisfying the government’s requirement that public organizations provide best valueservices. This pap...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
| Published: |
Institut Teknologi Bandung
2012-01-01
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| Series: | Asian Journal of Technology Management |
| Online Access: | http://journal.sbm.itb.ac.id/index.php/ajtm/article/view/190 |