Balanced Scorecard Implementation in Restaurant Management

Balanced scorecard (BSC) is tools that are widely used to measure company performance including in the hospitality industry. It’s widely applied because it’s simple, easy, and effective especially in startup business. The objective of this research is to measure the restaurant performance by using B...

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Bibliographic Details
Main Authors: Fitri Abdillah, Ida Bagus Putu Wira Diana
Format: Article
Language:English
Published: Universitas Udayana 2018-03-01
Series:E-Journal of Tourism
Online Access:https://ojs.unud.ac.id/index.php/eot/article/view/38458