Designing mobile application messages to impact route choice: A survey and simulation study.
Crowd congestion is a common issue at train stations around major sports events, and puts passengers at risk and lowers service quality. Guiding arriving fans along less traveled routes may alleviate congestion. Smartphone apps provide a medium to deliver route suggestions but the messages they prov...
Main Authors: | , , |
---|---|
Format: | Article |
Language: | English |
Published: |
Public Library of Science (PLoS)
2023-01-01
|
Series: | PLoS ONE |
Online Access: | https://doi.org/10.1371/journal.pone.0284540 |