Outcomes of Perceived Online Webshop Quality: Empirical Evidence

Purpose – Despite tremendous growth of e-commerce, there are reports of concerns about the quality of products and services in online transactions. This study evaluates customer perceptions of product quality in online circumstances. Specifically, the study proposes a model for analyzing the promine...

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Bibliographic Details
Main Author: Alexander Joseph Ibnu Wibowo
Format: Article
Language:English
Published: Faculty of Economics & Business, Zagreb, CROMAR (Croatian Union of Marketing Associations) 2021-01-01
Series:Tržište
Subjects:
Online Access:https://hrcak.srce.hr/file/392414