Algorithmic precarity and metric power: Managing the affective measures and customers in the gig economy

Drawing on a qualitative, multi-case study of three kinds of geographically tethered gig work—ride-hailing, delivery, and domestic services platforms—in the United States, I examine how workers anticipate the influences of metrics, live with metrics, and cope with algorithmic precarity. Data for thi...

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Bibliographic Details
Main Author: Ngai Keung Chan
Format: Article
Language:English
Published: SAGE Publishing 2022-07-01
Series:Big Data & Society
Online Access:https://doi.org/10.1177/20539517221133779