Perception of spokespersons' performance and characteristics in crisis communication: Experience of the 2003 severe acute respiratory syndrome outbreak in Taiwan

Perception of spokespersons' performance and characteristics in crisis communication: Experience of the 2003 severe acute respiratory syndrome outbreak in Taiwan

To explore perception of spokespersons' performance and characteristics in response to the 2003 severe acute respiratory syndrome (SARS) outbreak. Methods: This study was conducted from March to July, 2005, using semi-structured in-depth interviews to collect data. All interviews were audio-rec...

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Bibliographic Details
Main Authors: Shu-Yu Lyu, Ruey-Yu Chen, Shih-fan Steve Wang, Ya-Ling Weng, Eugene Yu-Chang Peng, Ming-Been Lee
Format: Article
Language:English
Published: Elsevier 2013-10-01
Series:Journal of the Formosan Medical Association
Subjects:
crisis communication
media relations
severe acute respiratory syndrome
spokesperson
Online Access:http://www.sciencedirect.com/science/article/pii/S0929664612005876

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http://www.sciencedirect.com/science/article/pii/S0929664612005876

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