HCAHPS: having constant communication augments hospital and patient satisfaction
Background and aim The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) has become a standardised instrument to measure hospitalised patients’ perception of care. Our hospital’s HCAHPS scores for the ‘communication with doctors’ domain in medical service were suboptimal when...
| Main Authors: | , , , , , , , |
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| פורמט: | Article |
| שפה: | English |
| יצא לאור: |
BMJ Publishing Group
2022-11-01
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| סדרה: | BMJ Open Quality |
| גישה מקוונת: | https://bmjopenquality.bmj.com/content/11/4/e001972.full |