Exploring Role Behavior in Restaurant by Grey Model and Grey Structural Model

Based on GM (0,N) grey model and grey structure model in grey system theory, this study takes Chinese restaurant in tourist hotel as a case to analyze service role behavior. A total of 241 questionnaires were collected to calculate index weighted coefficients, and then 12 experts carried out an inve...

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Bibliographic Details
Main Authors: Joyce-Hsiu-Yu Chen, Shu-Hua Wu, Ping-Min Lin, Hsueh-Feng Chang
Format: Article
Language:English
Published: MDPI AG 2022-07-01
Series:Axioms
Subjects:
Online Access:https://www.mdpi.com/2075-1680/11/7/333