Evaluating Public Service Delivery Smartness and Impact on Citizens’ Well-Being
Public sectors are increasingly adopting emerging technologies to innovate and deliver smart services to enhance citizens’ overall well-being. Although the idea of smartness in public sector service innovations has been explored from the perspective of service providers, limited study has...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
IEEE
2022-01-01
|
| Series: | IEEE Access |
| Subjects: | |
| Online Access: | https://ieeexplore.ieee.org/document/9807307/ |