Aspect-Based Sentiment Analysis for Service Industry

Aspect-Based Sentiment Analysis for Service Industry

In today’s digital age, customer feedback, particularly gathered from various sources like mobile application reviews, has emerged as a critical resource for service-providing organizations to gain valuable insights into their customers’ experiences. As the key objective of ser...

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Bibliographic Details
Main Authors: Afsheen Maroof, Shaukat Wasi, Syed Imran Jami, Muhammad Shoaib Siddiqui
Format: Article
Language:English
Published: IEEE 2024-01-01
Series:IEEE Access
Subjects:
Implicit aspects
aspect categories
aspect sentiment classification
pattern creation
lexicon and rules-based
machine learning
Online Access:https://ieeexplore.ieee.org/document/10630782/

Internet

https://ieeexplore.ieee.org/document/10630782/

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