Patient Satisfaction on Surgical Service Decision Time in Emergency Department of A Tertiary Hospital in Indonesia

Background: Patient satisfaction survey is essential for evaluating and developing plans to improve health services' quality. One of the emergency department service quality indicators is decision time. Overcrowding of the emergency room as a result of long decision time may cause dissatisfacti...

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Bibliographic Details
Main Authors: Shabrina Adzania, Nucki Nursjamsi Hidajat, Elsa Pudji Setiawati
Format: Article
Language:English
Published: Universitas Padjadjaran 2021-03-01
Series:Althea Medical Journal
Subjects:
Online Access:http://journal.fk.unpad.ac.id/index.php/amj/article/view/2025