A skill based parallel service system under FCFS-ALIS ‒ steady state, overloads and abandonments

We consider a queueing system with servers S={m<sub>1</sub>,...,m<sub>J</sub>}, and with customer types C={a,b,...}. A bipartite graph G describes which pairs of server-customer types are compatible. We consider FCFS-ALIS policy: A server always picks the first, longest waiti...

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Bibliographic Details
Main Authors: Ivo Adan, Gideon Weiss
Format: Article
Language:English
Published: Institute for Operations Research and the Management Sciences (INFORMS) 2014-09-01
Series:Stochastic Systems
Subjects:
Online Access:http://www.i-journals.org/ssy/viewarticle.php?id=117&layout=abstract