Public Penitence: Facebook and the Performance of Apology
This article explores the 2018 apology campaign launched by Facebook in the wake of the Cambridge Analytica scandal. While the campaign has largely been read as a failure, this article reads the five key moments of apology against the broader cultural discourse produced by the social media giant in...
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| Format: | Article |
| Language: | English |
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SAGE Publishing
2020-04-01
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| Series: | Social Media + Society |
| Online Access: | https://doi.org/10.1177/2056305120907945 |