ANALISIS PENGARUH KUALITAS PELAYANAN TELLER TERHADAP KEPUASAN ANGGOTA PADA BMT POLIDANA POLITEKNIK NEGERI SEMARANG
This study aims to examine the quality of teller service which consists of tangibles, reliability, responsiveness, assurance, and empathy of member satisfaction by saving at Baitul Maal Wat Tamwil (BMT) Polidana Semarang State Polytechnic. The data used are primary data in the form of questionnaires...
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| Format: | Article |
| Language: | English |
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Finance and Banking Program, Accounting Department, Politeknik Negeri Semarang
2021-02-01
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| Series: | Keunis |
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| Online Access: | https://jurnal.polines.ac.id/index.php/keunis/article/view/2156 |