Sentiment Analysis of Restaurant Reviews in Social Media using Naïve Bayes
There are currently huge reviews that have increased every day of customer actions in online media, such as Twitter about the restaurant industry, which needs more focus for customers by constantly enhancing customer service. Satisfaction of the customer is a gateway to customer service. Sentiment a...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
ARQII PUBLICATION
2021-08-01
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Series: | Applications of Modelling and Simulation |
Subjects: | |
Online Access: | http://arqiipubl.com/ojs/index.php/AMS_Journal/article/view/304/123 |