TOTAL QUALITY MANAGEMENT IN AFFECTING COMPANY OPERATIONAL PERFORMANCE IN CONVECTION SMEs WITH ORGANIZATIONAL COMMITMENT AS A MEDIATOR

TOTAL QUALITY MANAGEMENT IN AFFECTING COMPANY OPERATIONAL PERFORMANCE IN CONVECTION SMEs WITH ORGANIZATIONAL COMMITMENT AS A MEDIATOR

This study aims to prove the role of Total Quality Management (TQM) and organizational commitment in supporting the achievement of company operational performance. The population was all Convection SMEs in the city of Banda Aceh, consisted of 294 Convection SMEs. The sample was selected using a prop...

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Bibliographic Details
Main Authors: Teuku Roli Ilhamsyah Putra, Mukhlis Yunus, Teuku Hafiz Fakhreza
Format: Article
Language:English
Published: University of Brawijaya 2021-08-01
Series:Jurnal Aplikasi Manajemen
Subjects:
total quality management
organizational commitment
operational performance
Online Access:https://jurnaljam.ub.ac.id/index.php/jam/article/view/2057

Internet

https://jurnaljam.ub.ac.id/index.php/jam/article/view/2057

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