Centralised Multi-National Practices of Transfer and Managerial Discrepancies: Evidence from a Romanian Call Center

Centralised Multi-National Practices of Transfer and Managerial Discrepancies: Evidence from a Romanian Call Center

This paper describes workplace dynamics in a call centre located in Romania, a subsidiary of a multi-national corporation (MNC). Positing a centralised practice transfer and global management strategy, the company relies exclusively on home-country decision makers. Placed within Romania’s dependent...

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Bibliographic Details
Main Author: Mihály Zoltan
Format: Article
Language:English
Published: Sciendo 2021-12-01
Series:Studia Universitatis Babes-Bolyai Sociologia
Subjects:
multinational corporation
practice transfer
call centre
romania
Online Access:https://doi.org/10.2478/subbs-2021-0009

Internet

https://doi.org/10.2478/subbs-2021-0009

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