Centralised Multi-National Practices of Transfer and Managerial Discrepancies: Evidence from a Romanian Call Center
This paper describes workplace dynamics in a call centre located in Romania, a subsidiary of a multi-national corporation (MNC). Positing a centralised practice transfer and global management strategy, the company relies exclusively on home-country decision makers. Placed within Romania’s dependent...
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| Format: | Article |
| Language: | English |
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Sciendo
2021-12-01
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| Series: | Studia Universitatis Babes-Bolyai Sociologia |
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| Online Access: | https://doi.org/10.2478/subbs-2021-0009 |