Resource management framework using simulation modeling and multi-objective optimization: a case study of a front-end department of a public hospital in Thailand

Abstract Background The overcrowded patients, which cause the long waiting time in public hospitals, become significant problems that affect patient satisfaction toward the hospital. Particularly, the bottleneck usually happens at front-end departments (e.g., the triage and medical record department...

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Bibliographic Details
Main Authors: Tanatorn Tanantong, Warut Pannakkong, Nittaya Chemkomnerd
Format: Article
Language:English
Published: BMC 2022-01-01
Series:BMC Medical Informatics and Decision Making
Subjects:
Online Access:https://doi.org/10.1186/s12911-022-01750-8