Resource management framework using simulation modeling and multi-objective optimization: a case study of a front-end department of a public hospital in Thailand
Abstract Background The overcrowded patients, which cause the long waiting time in public hospitals, become significant problems that affect patient satisfaction toward the hospital. Particularly, the bottleneck usually happens at front-end departments (e.g., the triage and medical record department...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
BMC
2022-01-01
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Series: | BMC Medical Informatics and Decision Making |
Subjects: | |
Online Access: | https://doi.org/10.1186/s12911-022-01750-8 |