Využití samoobslužných pokladen v maloobchodě: jejich vliv na zákaznickou spokojenost a vývoj těchto technologií na českém trhu
During the last few years consumer behavior has significantly changed. Implementation of self- service technologies (SSLs) has influenced interactions between consumer and retailer. Thanks to current situation, where social contacts are being restricted, the use of SSLs is growing. Due to this trend...
| Main Author: | |
|---|---|
| Format: | Article |
| Language: | ces |
| Published: |
Vydavatelství ZČU v Plzni
2021-06-01
|
| Series: | Trendy v podnikání |
| Subjects: | |
| Online Access: | https://drive.google.com/file/d/1ZAhLmSQUywGTrSDcrZY3xJaLccAq61bl/view |