Management and Quality of Services in Pristina’s Hotelier Industry

Management of tourism hotel industry and especially the quality of services in hotel industry are important and successful factors of business. The concept of quality of service is essential if we wish to understand the genesis of service quality and potential gaps in quality. The purpose of thi...

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Bibliographic Details
Main Authors: Petrit Hasanaj, Bekë Kuqi, Besmir Ahmetaj
Format: Article
Language:English
Published: Association of Scientists and Intellectuals of Kosovo 2018-04-01
Series:Prizren Social Science Journal
Subjects:
Online Access:https://prizrenjournal.com/index.php/PSSJ/article/view/22