Management and Quality of Services in Pristina’s Hotelier Industry
Management of tourism hotel industry and especially the quality of services in hotel industry are important and successful factors of business. The concept of quality of service is essential if we wish to understand the genesis of service quality and potential gaps in quality. The purpose of thi...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Association of Scientists and Intellectuals of Kosovo
2018-04-01
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Series: | Prizren Social Science Journal |
Subjects: | |
Online Access: | https://prizrenjournal.com/index.php/PSSJ/article/view/22 |