INDONESIAN CUSTOMER SATISFACTION IN ONLINE SHOPPING TRADING

This research aims to find out if the ease of shopping, site design, informative, comprehensive, and communication have a significant influence on the level of Indonesian customer satisfaction in online shopping transactions and how the impact to the word of mouth communication. Respondents of this...

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Bibliographic Details
Main Authors: Hermawan F., Wijayanti S.H.
Format: Article
Language:English
Published: iVolga Press 2018-03-01
Series:Russian Journal of Agricultural and Socio-Economic Sciences
Subjects:
Online Access:https://rjoas.com/issue-2018-03/article_08.pdf