Roadmap for the implementation of total quality management (TQM) in ISO 9001-certified construction companies: Evidence from Turkey

This paper aims to develop a roadmap for ISO 9001-certified construction companiesn to move towards effective Total Quality Management (TQM) implementation. Although ISO 9001-certified companies are more ready for TQM implementation, there is no roadmap developed for these companies to move towards...

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Bibliographic Details
Main Authors: Cenk Budayan, Ozan Okudan
Format: Article
Language:English
Published: Elsevier 2022-11-01
Series:Ain Shams Engineering Journal
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2090447922000995