Lean Six Sigma Methodology in the Implementation of a Standardized Health Literacy Assessment in a Safety Net Internal Medicine Residency Clinic

Background: Lean Six Sigma is a set of techniques intended to improve processes by greatly reducing the probability that errors will occur. The Lean Six Sigma approach was used to engage staff and clinicians in standardizing the assessment of patient health literacy in an academic safety net clinic....

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Bibliographic Details
Main Authors: Rose Penix, James Kish, Matthew Gustovich, Michelle Cudnik
Format: Article
Language:English
Published: SLACK Incorporated 2019-02-01
Series:Health Literacy Research and Practice
Subjects:
Online Access:https://www.healio.com/public-health/journals/hlrp/2019-1-3-1/%7B14df1be1-9854-498a-ac6a-5e0f1437e806%7D/lean-six-sigma-methodology-in-the-implementation-of-a-standardized-health-literacy-assessment-in-a-safety-net-internal-medicine-residency-clinic