Relationship between scripts interruptions and consumers affective judgements in users of a university cafeteria

This study analyzes the relationship among various types of script interruptions and affective judgments of satisfaction and quality for users of a university cafeteria. It replicates the study carried out in Spain by Falces, Sierra, Briñol and Horcajo (2002). A questionnaire on satisfaction and qua...

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Bibliographic Details
Main Author: Fernando Juárez
Format: Article
Language:English
Published: Universidad de San Buenaventura 2008-06-01
Series:International Journal of Psychological Research
Subjects:
Online Access:https://revistas.usb.edu.co/index.php/IJPR/article/view/959