Relationship between scripts interruptions and consumers affective judgements in users of a university cafeteria
This study analyzes the relationship among various types of script interruptions and affective judgments of satisfaction and quality for users of a university cafeteria. It replicates the study carried out in Spain by Falces, Sierra, Briñol and Horcajo (2002). A questionnaire on satisfaction and qua...
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Format: | Article |
Language: | English |
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Universidad de San Buenaventura
2008-06-01
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Series: | International Journal of Psychological Research |
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Online Access: | https://revistas.usb.edu.co/index.php/IJPR/article/view/959 |