THE ANALYSIS OF THE STRATEGY OF CUSTOMER SERVICE IN THE FACE OF CUSTOMER COMPLAINTS IN THE PANDEMIC COVID-19

Indonesian people are currently facing the COVID-19 pandemic. Conditions have a significant impact on people's lives and the economy. In addition, many financial institutions are also affected by the COVID-19 pandemic, one of which is sharia insurance institutions. The sharia insurance institut...

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Bibliographic Details
Main Authors: Virastamida Ghifariyanti, Sri Anugrah Natalina, Binti Mutafarida
Format: Article
Language:English
Published: Centre for Research and Community Service (LP2M), UIN Kiai Haji Achmad Siddiq Jember 2022-03-01
Series:Fenomena
Subjects:
Online Access:http://fenomena.uinkhas.ac.id/index.php/fenomena/article/view/72