Improving hospital operations management to reduce ineffective medical appointments
The main objective of this study is to meet management aspirations by promoting waste reduction and consequently improving patients` experience in a Portuguese public hospital. These aspirations include increasing hospital service quality in a continuous and efficient way. This management mindset un...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2021-01-01
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| Series: | Cogent Engineering |
| Subjects: | |
| Online Access: | http://dx.doi.org/10.1080/23311916.2021.1904806 |