Analisis Mutu Pelayanan Rawat Inap Menggunakan Jendela Pelanggan di RSUD Kalisat Jember
The inpatient service at Kalisat General Hospital has been a prominent product for the community in Kalisat and its vicinity. However, the service exploiting was not yet optimal. BOR of the hospital in the years 2007 equal to 59% where was still under from ideal BOR of hospital that is 75%-85%. Th...
Main Authors: | , , |
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Format: | Article |
Language: | English |
Published: |
Universitas Jember
2015-07-01
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Series: | Jurnal Ilmu Kesehatan Masyarakat |
Online Access: | https://jurnal.unej.ac.id/index.php/IKESMA/article/view/1656 |