A terminal level analysis of service quality at Nigerian seaports
Abstract Seaport terminals are major facilitators of international trade. One issue that is very crucial to the performance and survival of seaport terminals is the quality of service provided. However, in order to enhance the quality of service provided at these terminals, it is important to know c...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SpringerOpen
2020-10-01
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| Series: | Journal of Shipping and Trade |
| Subjects: | |
| Online Access: | http://link.springer.com/article/10.1186/s41072-020-00069-9 |