Intercultural Communication Aspects Encountered in Tourism Enterprises of Latvia, Lithuania and Sweden

Intercultural Communication Aspects Encountered in Tourism Enterprises of Latvia, Lithuania and Sweden

Internal and external communication among employees and customers in tourism enterprises can be hindered by intercultural barriers. The present paper reports on the results of a qualitative research carried out within the framework of a NordTourNet-3 project implemented in Latvia, Lithuania and Swed...

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Bibliographic Details
Main Authors: Drozdova Valerija, Luka Ineta, Šakytė-Statnickė Gita, Budrytė-Ausiejienė Laurencija
Format: Article
Language:English
Published: Sciendo 2023-06-01
Series:Journal of Education, Society & Multiculturalism
Subjects:
intercultural communication competence
cross-cultural research
internal communication
external communication
small-sized tourism enterprises
models of intercultural communication
Online Access:https://doi.org/10.2478/jesm-2023-0003

Internet

https://doi.org/10.2478/jesm-2023-0003

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