COVID-19 policies and hoteliers' responses in Japan
This study aims to identify the hoteliers' crisis management practices during COVID-19 and analyse the relationship between each practice and government policy. Through in-depth interviews with five hotel chains, common crisis management practice patterns, factors that lead to differences in cr...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
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Elsevier
2022-11-01
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| Series: | Annals of Tourism Research Empirical Insights |
| Subjects: | |
| Online Access: | http://www.sciencedirect.com/science/article/pii/S2666957922000350 |
| _version_ | 1817998666841980928 |
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| author | Hiroyuki Fukuchi Wataru Uehara Hiromi Kamata Geer He |
| author_facet | Hiroyuki Fukuchi Wataru Uehara Hiromi Kamata Geer He |
| author_sort | Hiroyuki Fukuchi |
| collection | DOAJ |
| description | This study aims to identify the hoteliers' crisis management practices during COVID-19 and analyse the relationship between each practice and government policy. Through in-depth interviews with five hotel chains, common crisis management practice patterns, factors that lead to differences in crisis management practices and the influences of policies on these practices were identified. The findings show strong and complicated relationships between policy and hoteliers' crisis management practices. Although many crisis management practices were encouraged by the government, some practices were not influenced by the policy and others were indirectly impeded. Hoteliers are not only passively affected by government policies, but respond actively to them as well as demonstrate their own initiative in response to the crisis. |
| first_indexed | 2024-04-14T02:56:17Z |
| format | Article |
| id | doaj.art-d031fc7a14bd4040a36a78c1c4181e5d |
| institution | Directory Open Access Journal |
| issn | 2666-9579 |
| language | English |
| last_indexed | 2024-04-14T02:56:17Z |
| publishDate | 2022-11-01 |
| publisher | Elsevier |
| record_format | Article |
| series | Annals of Tourism Research Empirical Insights |
| spelling | doaj.art-d031fc7a14bd4040a36a78c1c4181e5d2022-12-22T02:16:05ZengElsevierAnnals of Tourism Research Empirical Insights2666-95792022-11-0132100067COVID-19 policies and hoteliers' responses in JapanHiroyuki Fukuchi0Wataru Uehara1Hiromi Kamata2Geer He3School of Business Administration, Hitotsubashi University, Tokyo, JapanSchool of Business Administration, Hitotsubashi University, Tokyo, JapanCorresponding author at: School of Business Administration, Hitotsubashi University, 2-1, Naka, Kunitachi, Tokyo 186-8601, Japan.; School of Business Administration, Hitotsubashi University, Tokyo, JapanSchool of Business Administration, Hitotsubashi University, Tokyo, JapanThis study aims to identify the hoteliers' crisis management practices during COVID-19 and analyse the relationship between each practice and government policy. Through in-depth interviews with five hotel chains, common crisis management practice patterns, factors that lead to differences in crisis management practices and the influences of policies on these practices were identified. The findings show strong and complicated relationships between policy and hoteliers' crisis management practices. Although many crisis management practices were encouraged by the government, some practices were not influenced by the policy and others were indirectly impeded. Hoteliers are not only passively affected by government policies, but respond actively to them as well as demonstrate their own initiative in response to the crisis.http://www.sciencedirect.com/science/article/pii/S2666957922000350COVID-19 pandemicHoteliers' responsesCrisis managementSelf-restraintEconomic stimulation |
| spellingShingle | Hiroyuki Fukuchi Wataru Uehara Hiromi Kamata Geer He COVID-19 policies and hoteliers' responses in Japan Annals of Tourism Research Empirical Insights COVID-19 pandemic Hoteliers' responses Crisis management Self-restraint Economic stimulation |
| title | COVID-19 policies and hoteliers' responses in Japan |
| title_full | COVID-19 policies and hoteliers' responses in Japan |
| title_fullStr | COVID-19 policies and hoteliers' responses in Japan |
| title_full_unstemmed | COVID-19 policies and hoteliers' responses in Japan |
| title_short | COVID-19 policies and hoteliers' responses in Japan |
| title_sort | covid 19 policies and hoteliers responses in japan |
| topic | COVID-19 pandemic Hoteliers' responses Crisis management Self-restraint Economic stimulation |
| url | http://www.sciencedirect.com/science/article/pii/S2666957922000350 |
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