Assessing empathy in healthcare services: a systematic review of South American healthcare workers’ and patients’ perceptions

BackgroundEmpathy in healthcare service refers to the ability of healthcare workers (HCWs) to put themselves in patients’ shoes, which is necessary to ensure a good physician-patient relationship and provide quality care. Various studies have shown that empathy varies depending on the country, the i...

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Bibliographic Details
Main Authors: Jeel Moya-Salazar, Eliane A Goicochea-Palomino, Jorge Porras-Guillermo, Betsy Cañari, Alexis Jaime-Quispe, Nahomi Zuñiga, María Jesús Moya-Salazar, Hans Contreras-Pulache
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-11-01
Series:Frontiers in Psychiatry
Subjects:
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyt.2023.1249620/full