The Analysis of Internet Service Provider (ISP) Service Quality to Maintain Customer Loyalty in The B2B Market

The use of an internet network in an organization cannot be divorced from the numerous types of challenges that occur inside it, particularly those connected to network service quality., In addition, the high demand for service users has become a severe issue where people believe that the network ne...

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Bibliographic Details
Main Authors: Andhika Mayasari, Fatma Ayu Nuning Farida Afiatna, Sumarsono Sumarsono
Format: Article
Language:Indonesian
Published: Universitas Pembangunan Nasional "Veteran" Yogyakarta 2023-06-01
Series:OPSI
Subjects:
Online Access:http://jurnal.upnyk.ac.id/index.php/opsi/article/view/8194