Performance Management and its Relationship with Service Quality at Isfahan Melli Bank
This study had been performed to analyzing relationship between performance management and service quality because of develop the banks service quality by means of improve specific sides of the performance management. The PMA method was used for analyzing the performance management at Isfahan Melli...
| Main Authors: | , |
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| Format: | Article |
| Language: | fas |
| Published: |
University of Tehran
2009-09-01
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| Series: | مدیریت بازرگانی |
| Subjects: | |
| Online Access: | https://jibm.ut.ac.ir/article_20337_5b62f0ce510a45620a54494dcbc6ed7b.pdf |