THE EFFECT OF SERVICE QUALITY TOWARDS GO-RIDE CUSTOMER SATISFACTION IN MALANG CITY
Malang is a densely populated city with 927,285 residents. This has an impact on the development of transportation to meet daily needs. Transportation services are very diverse, such as public transportation, buses, and motorcycle taxis. Nowadays, motorcycle taxi services have developed into online...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Department of Management, Faculty of Economics and Business, Universitas Surabaya
2020-09-01
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| Series: | Manajemen dan Bisnis |
| Subjects: | |
| Online Access: | https://www.journalmabis.org/mabis/article/view/423 |