Factors influencing the behavioral intention to use contactless financial services in the banking industry: An application and extension of UTAUT model

Factors influencing the behavioral intention to use contactless financial services in the banking industry: An application and extension of UTAUT model

IntroductionContactless financial services are an innovative exploration of the banking industry to integrate digital technology. This study further modified the UTAUT model based on the theories of trust, perceived risk, and perceived advantage and constructed a conceptual model to examine the infl...

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Bibliographic Details
Main Authors: Lu Chen, Jing Jia, Chengzhen Wu
Format: Article
Language:English
Published: Frontiers Media S.A. 2023-03-01
Series:Frontiers in Psychology
Subjects:
contactless financial services
banking industry
unified theory of acceptance and use of technology model
trust
perceived risk
perceived advantage
Online Access:https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1096709/full

Internet

https://www.frontiersin.org/articles/10.3389/fpsyg.2023.1096709/full

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