ANALISIS KEPUASAN NASABAH TERHADAP PELAYANAN FRONTLINER BANK X KANTOR CABANG KHUSUS SUDIRMAN
Abstract: Customer satisfaction is the key to a service company's success, especially in the banking industry with its increasingly fierce competition. Customer satisfaction is measured by staff services, where interaction between customers and staff is the key. Unsatisfactory frontline staff&#...
| Main Authors: | , , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Bogor Agricultural University
2021-01-01
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| Series: | Jurnal Aplikasi Bisnis dan Manajemen |
| Online Access: | https://journal.ipb.ac.id/index.php/jabm/article/view/29671 |