The Words Matter

The academic library milieu is replete with verbal interactions that occur between library staff and patrons, as well as within the library staff cohort. Such communication impacts the quality and results of library support provided to students, faculty and community. It also affects workplace heal...

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Bibliographic Details
Main Authors: Melanie Boyd, Jennifer Lee, Rhiannon Jones, Diane Lorenzetti
Format: Article
Language:English
Published: The Canadian Association of Professional Academic Librarians 2024-01-01
Series:Canadian Journal of Academic Librarianship
Subjects:
Online Access:https://cjal.ca/index.php/capal/article/view/37922