The effects of restaurant attributes on customers’ emotions and loyalty

The fast-food industry has rapidly grown through the years, resulting in the development of multiple loyalties toward various restaurants of the customers. The study aimed to determine the significant effects of restaurant attributes on customers’ emotions and loyalty, and significant effects of cus...

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Bibliographic Details
Main Authors: Khristine Caren O. Alada, Mary Caroline N. Castaño
Format: Article
Language:English
Published: AfricaJournals 2019-11-01
Series:African Journal of Hospitality, Tourism and Leisure
Subjects:
Online Access:https://www.ajhtl.com/uploads/7/1/6/3/7163688/article_6_se_gbcss_2019.pdf