THE ROLE OF DATABASE MARKETING IN THE OPERATIONALIZATION OF THE SERVICES RELATIONSHIP MARKETING
The relationship marketing aims the construction of a durable relation between the enterprise and the final client, identified at an individual level. The particular part of the relationship marketing has two main concepts: individuality and the relation. This paper presents the concepts of relation...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Universitaria Press Craiova
2010-01-01
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Series: | Management & Marketing |
Subjects: | |
Online Access: | http://www.mnmk.ro/documents/2010/2DumitrescuFFF.pdf |