THE ROLE OF DATABASE MARKETING IN THE OPERATIONALIZATION OF THE SERVICES RELATIONSHIP MARKETING

The relationship marketing aims the construction of a durable relation between the enterprise and the final client, identified at an individual level. The particular part of the relationship marketing has two main concepts: individuality and the relation. This paper presents the concepts of relation...

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Bibliographic Details
Main Authors: Luigi DUMITRESCU, Mircea FUCIU
Format: Article
Language:English
Published: Universitaria Press Craiova 2010-01-01
Series:Management & Marketing
Subjects:
Online Access:http://www.mnmk.ro/documents/2010/2DumitrescuFFF.pdf