A Review of Unsolicited Comments on the CAHPS 5.0 Health Plan Survey
The CAHPS Health Plan Survey (CAHPS 5.0) collects invaluable information regarding consumer experiences with their health plans, and these data inform healthcare policies at both the state and federal levels. The purpose of this paper was to explore unsolicited comments provided on the CAHPS 5.0 sur...
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
SAGE Publishing
2021-10-01
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| Series: | Journal of Patient Experience |
| Online Access: | https://doi.org/10.1177/23743735211048056 |