“It’s real. It’s a thing:” Mental health counselors’ listening exhaustion during COVID-19
Mental health counselors regularly use active listening skills to be present with each client; however, active listening may cause burnout due to high emotional labor, inadequate staffing, excessive workload, and many other issues, each of which contributes to career exits. COVID-19 exacerbated all...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
PAGEPress Publications
2023-08-01
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Series: | Qualitative Research in Medicine & Healthcare |
Subjects: | |
Online Access: | https://www.pagepressjournals.org/index.php/qrmh/article/view/11261 |