“It’s real. It’s a thing:” Mental health counselors’ listening exhaustion during COVID-19

Mental health counselors regularly use active listening skills to be present with each client; however, active listening may cause burnout due to high emotional labor, inadequate staffing, excessive workload, and many other issues, each of which contributes to career exits. COVID-19 exacerbated all...

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Bibliographic Details
Main Authors: Damla Ricks, Grace Ellen Brannon
Format: Article
Language:English
Published: PAGEPress Publications 2023-08-01
Series:Qualitative Research in Medicine & Healthcare
Subjects:
Online Access:https://www.pagepressjournals.org/index.php/qrmh/article/view/11261