Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey

Previous research has indicated that shopping could make up for a significant part of the tourist experience and could provide significant benefits to destinations by contributing to local retail revenue and by generating many jobs. In order to design better marketing strategies, destination manager...

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Main Author: Egresi István
Format: Article
Language:English
Published: University of Novi Sad, Department of Geography, Tourism and Hotel Management 2017-01-01
Series:Geographica Pannonica
Subjects:
Online Access:http://scindeks-clanci.ceon.rs/data/pdf/0354-8724/2017/0354-87241704243E.pdf
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author Egresi István
author_facet Egresi István
author_sort Egresi István
collection DOAJ
description Previous research has indicated that shopping could make up for a significant part of the tourist experience and could provide significant benefits to destinations by contributing to local retail revenue and by generating many jobs. In order to design better marketing strategies, destination managers must understand what attracts tourists to a destination and makes them shop while there. However, tourists represent a heterogeneous group and subgroups of individuals are motivated to visit a destination for a variety of reasons. The primary purpose of this study is to segment tourist shoppers visiting Istanbul according to their motivation to shop. Five distinctive groups of 'product-focused shoppers', 'shoppers for cultural experience', 'reluctant shoppers', 'difference seekers' and 'total shoppers' were found and compared by the geographical origin of the tourists, their socio-demographic characteristics, travel characteristics and behaviour, primary motivation for the trip, activity participation and shopping preferences and attitudes. The findings indicate that destination marketers must develop their strategies and marketing products to address the heterogeneity of motivations underlying tourist shopping.
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spelling doaj.art-d2fd11e352ec4d9183cb599ef2a6c19e2022-12-22T01:08:52ZengUniversity of Novi Sad, Department of Geography, Tourism and Hotel ManagementGeographica Pannonica0354-87241820-71382017-01-012142432600354-87241704243ETourist market segmentation by motivation to shop: A case study of Istanbul, TurkeyEgresi István0Department for Management of Science and Technology Development, Ton Duc Thang University, Ho Chi Minh City, Vietnam + Faculty of Environment and Labour Safety, Ton Duc Thang University, Ho Chi Minh City, VietnamPrevious research has indicated that shopping could make up for a significant part of the tourist experience and could provide significant benefits to destinations by contributing to local retail revenue and by generating many jobs. In order to design better marketing strategies, destination managers must understand what attracts tourists to a destination and makes them shop while there. However, tourists represent a heterogeneous group and subgroups of individuals are motivated to visit a destination for a variety of reasons. The primary purpose of this study is to segment tourist shoppers visiting Istanbul according to their motivation to shop. Five distinctive groups of 'product-focused shoppers', 'shoppers for cultural experience', 'reluctant shoppers', 'difference seekers' and 'total shoppers' were found and compared by the geographical origin of the tourists, their socio-demographic characteristics, travel characteristics and behaviour, primary motivation for the trip, activity participation and shopping preferences and attitudes. The findings indicate that destination marketers must develop their strategies and marketing products to address the heterogeneity of motivations underlying tourist shopping.http://scindeks-clanci.ceon.rs/data/pdf/0354-8724/2017/0354-87241704243E.pdfshopping tourismshopping motivationmarket segmentationIstanbulTurkey
spellingShingle Egresi István
Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
Geographica Pannonica
shopping tourism
shopping motivation
market segmentation
Istanbul
Turkey
title Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
title_full Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
title_fullStr Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
title_full_unstemmed Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
title_short Tourist market segmentation by motivation to shop: A case study of Istanbul, Turkey
title_sort tourist market segmentation by motivation to shop a case study of istanbul turkey
topic shopping tourism
shopping motivation
market segmentation
Istanbul
Turkey
url http://scindeks-clanci.ceon.rs/data/pdf/0354-8724/2017/0354-87241704243E.pdf
work_keys_str_mv AT egresiistvan touristmarketsegmentationbymotivationtoshopacasestudyofistanbulturkey