Factors Influencing User Perception and Adoption of E-Government Services

Factors Influencing User Perception and Adoption of E-Government Services

The objective of this study is to investigate and determine factors influencing user perception and acceptance of electronic government services in the context of technological advancements. The research focuses on classifying the main features of e-administrative systems with an emphasis on user sa...

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Bibliographic Details
Main Authors: Galina Ilieva, Tania Yankova, Margarita Ruseva, Yulia Dzhabarova, Veselina Zhekova, Stanislava Klisarova-Belcheva, Tanya Mollova, Angel Dimitrov
Format: Article
Language:English
Published: MDPI AG 2024-03-01
Series:Administrative Sciences
Subjects:
electronic public services
electronic government services
technology adoption
customer satisfaction
behaviour intention
structural equation modelling
Online Access:https://www.mdpi.com/2076-3387/14/3/54

Internet

https://www.mdpi.com/2076-3387/14/3/54

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