Analysis of Digital Customer Communities in terms of their interactions during the first wave of the COVID-19 pandemic
The COVID-19 pandemic has redefined procedures in every business sector. In the first half of 2020, companies had to face an unexpected and unpredictable situation that resulted in both threats and opportunities in real time. Almost overnight, brick-and-mortar establishments of most stores closed, a...
Main Authors: | , , , , |
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Format: | Article |
Language: | English |
Published: |
Sciendo
2021-06-01
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Series: | Management şi Marketing |
Subjects: | |
Online Access: | https://doi.org/10.2478/mmcks-2021-0009 |