Thank you for sharing! Unravelling the perceived usefulness of word of mouth in public procurement for small and medium enterprises

Purpose – Over time, the concept of word of mouth (WOM) has spread beyond marketing into other disciplines. This is because WOM is important in decision-making at both the individual and organisational levels. Also, people are more...

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Bibliographic Details
Main Authors: Ismail Juma Ismail, Ismail Abdi Changalima
Format: Article
Language:English
Published: Emerald Publishing 2022-11-01
Series:Management Matters
Subjects:
Online Access:https://www.emerald.com/insight/content/doi/10.1108/MANM-01-2022-0005/full/pdf