The Surge of CRM Software for Marketing Purposes during the Pandemic
In this study the surge of Customer Relationship Management (CRM) management software for marketing purposes during the pandemic will be explained through the scientific research and in-depth interview method. The definitions of the Customer Relationship Management, its types, functioning processes,...
Main Authors: | , |
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Format: | Article |
Language: | English |
Published: |
Collaboration (Ömer ÖZKAN, Murat Çemberci, Mustafa Emre Civelek, Nagehan Uca, Okşan Kibritçi)
2022-06-01
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Series: | Journal of International Trade, Logistics and Law |
Subjects: | |
Online Access: | http://www.jital.org/index.php/jital/article/view/279 |